Handling complex and unpredictable cases
Ever wonder how some organizations can continue to provide excellent customer service despite seemingly complex business processes? Our solutions help empower knowledge workers and deliver the right information to the customer at the right time through an integrated case management platform.
Increase customer satisfaction by measuring your service level and identify areas for process improvement. As processes are executed our solution tracks the target and actual timelines associated with process performance.
Out-of-the-box and wizard driven integration with Microsoft portfolio such as SharePoint, Dynamics CRM, Dynamics AX, Lync and other systems.
Our solutions include:
- Accounts payable automation
- Benchmarking system
- Certifications and accreditations system
- Compliance system
- Electronic service request system
- Incentives and grants management system
- Scholarship and awards management system
- Underwriting and claims management system
Setup your business intelligence software within short amount of time. Our business analytics tool requires zero coding and provides a feature rich user interface that allows you to point to one or more data sources (database, file, spreadsheet, or web service), select the data to extract, and define data transformation logic to create any required additional calculated fields.
Cloud And On-Premise
Our BPM solution is available as Software-As-A-Service (SaaS) and on-premise installation. The SaaS model allows customers to enjoy the benefits of cloud based architectures such as real-time scalability, high performance and continuous availability. Start-up cost is lowered as you pay only for the specs you need and there is no hardware investment required.